Our Commitment
Here at Hobie we’re enthusiasts like you. We know all about early morning fishing trips, family time at the beach, or summer time on the lake. We love being out there, and we’re sure you do too. Our goal is to keep you out on the water having fun for many years to come.
Warranty
Rest assured that we stand behind your new Hobie watercraft with the following warranties. For 2019 and newer model years: Hobie Kayak, Eclipse, SUP – 3 years, Inflatable Kayaks & SUPS – 2 years, Sailboats – 3 years, Europe 2 years. For model years prior to 2019, your Hobie comes with a 2-Year Warranty (1-Year Warranty on all SUPs). The Warranty does not cover normal wear and tear, improper storage, or running into stuff. The Warranty covers defects in the materials, manufacturing, and design. Hobie, at its option, will repair or replace a product found to be defective under the terms and within the period of this Warranty.
To Obtain Warranty Service
Within 30 days of discovering a defect, take your Hobie product, along with proof of purchase (sales receipt or registration card) to the authorized Hobie dealer from whom you purchased your boat, unless you have moved or are traveling. In that case, take it to the nearest authorized Hobie dealer.
Disclaimer - Product Life Cycle
Every Hobie has a useful product life cycle. The length of that life cycle will vary depending on multiple factors including; the construction and materials, storage and transport, maintenance and care, and the amount and type of use your Hobie is subjected to over its life. We have been engineering fun on the water since 1950. However, we can’t engineer our products to survive improper usage, such as incorrect storage or transport, exposure to excessive heat or sunlight, or collisions with your garage. Whatever the case may be, we'll always point you in the right direction.
Implied Warranty Information
Any implied warranties, including implied warranty of merchantability and fitness for a particular purpose, shall be no longer than the duration of this express warranty. Some states do not allow limitations on how long an implied warranty lasts, so the above limitations may not apply to you. Hobie Cat makes no express warranties in addition to this Limited Warranty. Hobie dealers have no authority to make any warranties on behalf of Hobie Cat Company in addition to or inconsistent with those stated herein. To the extent any provision of this warranty is prohibited by Federal, State or Municipal law and cannot be preempted, it shall not be applicable. This warranty gives you specific legal rights. You may have other rights, which vary from state to state.
Disclaimer
The preceding warranty information is an exerpt of the full warranty policy that can be found on the manufacturer's website here: https://www.hobie.com/warranty/. We (Black Hall Outfitters) are NOT responsible for fulfilling or otherwise acting upon any portion of this warranty however, we are always happy to assist in the warranty proccess. Feel free to contact our team at info@blackhalloutfitters.com or 860-434-9680 ext 1 if you are having difficulties with the warranty process.