Shipping policy

BHO SHIPPING POLICY & FEES

SHIPPING CONFIRMATION & ORDER TRACKING  

• You will receive a shipment confirmation email once your order has shipped that will contain your tracking information.  Tracking information is typically active within 48 hours after your shipment confirmation email was sent.
• You can find your order tracking information in your BHO account or via the link in the footer of our site.

ABOUT BHO SHIPPING CHARGES

• Shipping charges for most items are based on the total weight of your order. 
• Additional charges for oversized or overweight items may apply  
• Shipping and handling charges are subject to change without notice

ADDITIONAL DISCLAIMERS

• Note:  Delivery dates may change throughout the day.  BHO attempts to ship all orders By 3pm EST.  Orders placed after 3 pm will be shipped as soon as possible, typically  the next business day
• Shipping and handling charges are subject to change without notice
• Shipments placed on weekends will not be shipped until the following weekday.
• Shipments may be delayed if any items in the order are out-of-stock.

CANCELLATIONS / RETURN SHIPPING

Return Shipping

• If your return is due to receiving damaged or defective merchandise or if a mistake was made on your order, BHO will gladly waive the fee for the use of any prepaid return label or reimburse you for return shipping expenses for standard ground shipping through USPS or UPS
• If you are returning items from your order for any reason besides defects or mistakes on the part of BHO, you will be responsible for paying the full cost of the return shipping.

Cancellations 

If you would like to cancel an order, please call or email our BHO Customer Service Team immediately to avoid return shipping fees.  Cancellations received before shipment will receive a full refund.  Orders canceled after items have shipped will follow our 30-Day Return Policy and will be subject to return shipping costs