Redington Rod & Reel Warranty
Every new Redington rod purchased through an authorized retailer, except the Crosswater Series and the Minnow and Topo Combos, is covered by our original owner warranty against defects in materials and workmanship. The Crosswater, Minnow, and Topo are covered by a one-year warranty against defects in materials and workmanship and must include a dated proof of purchase.
This warranty is limited to the replacement of the rod or reel only. It does not cover direct, indirect, consequential, incidental, or any other type of damage resulting from the use of the product. This warranty does not cover misuse, neglect, normal wear, fire, theft, missing/lost rod sections, intentional damage, or modification or customization of a finished rod. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights, and you may also have other rights that vary from state to state.
Redington reserves the right to determine whether to replace any Redington product covered by this warranty and the right to replace any discontinued models with newer ones when necessary. Colors and components may vary between original and replacement parts.
Should breakage occur outside of warranty coverage (when it's not the result of material defects or workmanship), a replacement can be processed for a fee. Some items are no longer repairable. In these situations, Far Bank will contact you with alternative options once our technicians have completed their inspection of your item. For non-warranty tip breakage, Redington may offer a rod tip-only purchase, pending availability. Similarly, spare tips for most Redington rods are available for purchase directly from the Redington website here and can be procured at any time by the consumer regardless of need.
To invoke this warranty, the original owner must send the entire Redington product, including broken parts or pieces, freight paid and insured to the Bainbridge Island address provided during the online repair process.
For more information, see our Repair FAQ and Repair Pricing pages. See bottom section of this page for general information on Warranty v. Repair determination factors.
HOW DO I GET MY REDINGTON PRODUCT REPAIRED?
Click this link to start the process: ONLINE REPAIR FORM.
Disclaimer
The preceding warranty information is an excerpt of the full warranty policy that can be found on the manufacturer's website here: https://farbank.com/pages/warranty-repair-policy. We (Black Hall Outfitters) are NOT responsible for fulfilling or otherwise acting upon any portion of this warranty however, we are always happy to assist in the warranty process. Feel free to contact our team at info@blackhalloutfitters.com or 860-434-9680 ext 1 if you are having difficulties with the warranty process.
